Privacy

Privacy policy

Last updated November 2026

CrewForge respects your privacy and follows Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL). This policy explains what we collect, why, and your choices.

What we collect

  • Launch list: your first name, email address, role and province, and the date and wording of your consent.
  • Messages you send us: what you write and your contact details.
  • Learners (once courses open): your account details, course progress, quiz and simulator results, and basic technical logs such as sign-in times and IP addresses used to keep accounts secure.
  • Website statistics: we count page views and visits on crewforge.ca with Cloudflare Web Analytics. It doesn't use cookies, doesn't track you across sites and doesn't identify you; we only see totals such as which pages are popular and which countries visits come from.

Why we collect it

  • To tell you about the CrewForge launch and new training, if you asked us to.
  • To reply to your enquiry.
  • To run your courses, track your progress and issue certificates.

We don't sell your information. We don't use it for anything you haven't agreed to.

Who processes it

We use trusted service providers to send email and host our sites. Some may store information outside Canada; when they do, it's protected by contract and may be subject to the laws of that country.

How long we keep it

Launch-list details are kept until you unsubscribe. Learner records are kept while your account is active and for a reasonable time after, as needed for certificates and records, then deleted.

Your choices

Contact

Privacy questions: signup [at] crewforge [dot] ca.